Frequently Asked Questions
Brilyo Jewelry was founded from a desire to elevate the jewelry experience in the Philippines. When our founders were looking for the perfect engagement ring, they struggled to find a jeweler who could bring their vision to life. Their experience in Australia introduced them to sophisticated jewelry-making techniques and technology, inspiring the creation of Brilyo.
Today, Brilyo creates custom engagement rings and fine jewelry with a focus on craftsmanship, detail, and personalization. Learn more about our story.
Yes! Brilyo Jewelry has a showroom at Level 6, East Wing, Shangri-La Plaza, Mandaluyong City, Philippines.
If you are interested in scheduling an appointment, you may get in touch with us here. During your consultation, we can discuss your preferred design, diamond and gemstone options, and customization details. You may also view Brilyo-made jewelry samples during your visit.
Our Brilyo Jewelry showroom is open Monday to Sunday, from 10:00 AM to 8:00 PM.
Products and gemstones
Yes! While we offer our most popular jewelry designs on our website, we specialize in custom-made jewelry crafted according to your preferred specifications. From custom engagement rings to personalized fine jewelry, you can choose your diamond or gemstone, carat size, metal, setting, and other design details.
Learn more about our custom jewelry process.
Yes! The designs featured on our website are among our best-selling styles, shown in their minimum available carat size.
You are welcome to customize them into a custom engagement ring or personalized fine jewelry piece according to your preferred specifications.
You can customize the diamond or gemstone, carat size, metal, prong setting, and other design details to create a luxury engagement ring that suits your style.
To inquire about your preferred customization, contact us through our social media pages or email us at sales@brilyojewelry.com.
We offer a wide array of precious and semi-precious gemstones, such as natural diamonds, colored diamonds, sapphires, rubies, emeralds, amethysts, and more. We also offer our own brand of Brilyo Moissanites from Australia, which are specially crafted to mimic the beauty of a diamond. Click here to learn more about our gemstone options.
Yes! We offer a selection of on-hand, ready-to-own jewelry pieces, including engagement rings and fine jewelry. You can view our available pieces on our Instagram page, with more on-hand jewelry coming soon to our website.
Brilyo Jewelry specializes in custom-made fine jewelry, not just rings. We have crafted a wide variety of pieces, including earrings, necklaces, pendants, bracelets, and tiaras, each made according to our clients’ preferences.
Click here to discover some of our Brilyo-made fine jewelry.
Yes, we offer GIA certified natural diamonds, and GIA/IGI certified lab grown diamonds, 0.5ct and above.
We do not offer loose Brilyo Moissanites and gemstones.
Click here to view our on hand loose diamonds.
Moissanites and lab-grown diamonds are different gemstones. Lab-grown diamonds are real diamonds with the same chemical, physical, and optical properties as natural diamonds.
Brilyo Moissanites are not diamonds. They are a diamond alternative known for their brilliance and distinct optical properties. Our moissanites are specially crafted to reduce the pronounced rainbow or “fire” effect, giving them a more diamond-like appearance.
Learn more about our diamond and gemstone options.
Yes! Both natural and lab grown diamonds are 100% real diamonds. The only difference is their origin and price.
Natural diamonds and lab grown diamonds share the same physical, chemical, and optical properties, and are certified by third party laboratories such as the GIA and IGI.
Brilyo Moissanites do not cloud nor lose their brilliance. With proper care, they can last a lifetime.
Make sure to clean your Brilyo Moissanites regularly and follow proper care procedures to avoid dirt and chemical build up that can affect the sparkle.
An easy way to keep your jewelry looking beautiful is to soak it in a gentle degreasing solution such as water with a few drops of mild dish soap. After you remove the diamond from the cleaning solution, use a soft, clean toothbrush to remove any remaining dirt.
There's no specific time when your piece will need cleaning - it's really based on the piece and how you wear it.
If you wear a piece everyday, it will need cleaning more regularly than a piece you only wear on occasion. Generally, if your piece has settings or lots of intricate detail with more spaces and little tight areas for dirt to build up in then it will need cleaning more frequently than something simpler in design.
If you have a plain band with no stones then it will rarely need to be cleaned as there's nowhere for dirt to adhere to. The best thing is to go by eye and clean your pieces when you notice them losing their sparkle.
Each Brilyo Jewelry order comes with complimentary cleaning instructions, as well as a care card, cleaning cloth, jewelry pouch, and jewelry box.
Learn more here.
Yes, we may be able to incorporate your existing jewelry or gemstone into a new custom piece, subject to our requirements and assessment. Since each project is evaluated individually, please contact our team to discuss your existing piece and learn more about the requirements, process, and available customization options.
Yes. All our jewelries are pawnable since they are made of solid 14k gold, 18k gold, or 950 Platinum.
Order and shipping
For custom pieces, our current production lead time for custom pieces is 7-9 weeks. You may have it expedited to 5-7 weeks, with an additional fee.
For on hand diamonds purchased from us, the lead time is 7 weeks.
For on hand pieces, kindly view the "On Hand" section of our website. You may also view our Instagram page for a complete list of our on hand pieces.
For custom pieces, our website offers the starting prices of our rings in round Natural Diamonds, Lab Grown Diamonds, and Brilyo Moissanites, for the minimum center stone carat size available for that ring design.
This starting price also includes your preferred metal option.
For the price of different shapes, carat sizes, and center gems, kindly DM us on our online pages (such as Instagram or Facebook), or contact us here and we would be happy to quote for you.
We accept cash, bank deposits/transfers, GCash, and credit card payments. We also accept checks for the initial downpayment of your piece.
For credit card installments, we offer up to 36 months regular installment for BDO credit card holders.
Yes. We offer flexible payment options for your Brilyo jewelry purchase.
For layaway, we offer a 3-month payment plan with 0% interest. Our usual arrangement is a 60% down payment, although we can also accept a 40% initial deposit with flexible terms for the remaining 60% balance, provided the full balance is paid within 3 months.
For credit card installment, we offer 0% interest installment plans for up to 12 months through our participating partner banks:
- BDO
- BPI
- Bank of Commerce
- EastWest
- PNB
We also offer up to 36 months of regular installment terms for BDO credit card holders.
For the latest installment availability and applicable terms, please contact our team before placing your order.
Because each piece is custom made to order, we are unable to offer refunds. Due to this, please take extra care when choosing your design.